CRM Test Manager
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Role Overview
We are seeking an experienced hands–on D365 CRM Test Manager to oversee and execute testing activities for our clients’ D365 CRM platform on a 9‑month fully remote contract.
Key Responsibilities
* Lead the end‑to‑end testing lifecycle for Dynamics 365 CRM projects, including requirements analysis, test planning, test case design, execution, defect tracking, and reporting.
* Conduct manual testing for functional, integration, regression, and user acceptance scenarios.
* Collaborate with business analysts, functional consultants, developers, and project managers to ensure complete understanding of requirements and expected outcomes.
* Identify risks, issues, and dependencies related to testing activities and escalates when necessary.
* Maintain test scripts, test data, and automation scripts, ensuring they remain relevant with system updates.
* Provide regular test status reports and metrics to stakeholders.
* Promote best practices in QA processes and ensure adherence to standards.
Required Skills & Experience
* Strong hands‑on experience with Dynamics 365 CRM / Power Platform.
* Proven experience in manual and automated testing, including writing test cases, executing test scripts, and reporting defects.
* Experience with test automation frameworks such as Selenium, EasyRepro, UFT, or similar.
* Strong understanding of CRM business processes: Sales, Marketing, Customer Service, Field Service, or related modules.
* Solid knowledge of SQL, Power Automate, and API testing is a plus.
* Ability to lead, mentor, and motivate a QA team, with prior experience as a Test Lead or QA Lead.
* Familiarity with Agile and Waterfall methodologies.
* Excellent problem‑solving, analytical, and communication skills.
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Information Technology
Industries: Staffing and Recruiting
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Location: London, England, United Kingdom
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