Overview
Role: Receptionist - Part Time
Location: Reading
Salary: £16,380 pa
We’re looking for two professional, personable, and proactive Corporate Receptionists to join our front-of-house team in a prestigious office building. Located just minutes from Reading station, this beautifully designed workplace offers a warm, welcoming environment and a fantastic opportunity to be the face of a thriving corporate business.
Role details
You should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience. You’ll have a can-do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the building.
Key Responsibilities – Reception
* Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations
* Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
* Efficiently managing deliveries, including couriers and post
* Stock-check and re-order front of house supplies
* General administration, as required
Key Responsibilities – Building management
* You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
* Work closely with the off-site Building Manager – confidently reporting building issues and helping manage to resolution
* Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
* Produce a weekly report for key stakeholders
Key Responsibilities – Tenant experience and community engagement
* Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
* Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)
Skills, Knowledge and Expertise
* Proven experience in a front of house reception role and are ready for a new challenge
* You have facilities management experience (desirable)
* Personable and proactive with a confident manner and able to deliver impeccable customer service
* Self-motivated and thrive in an environment where you are required to multitask
* Excellent problem resolution skills along with outstanding communication and active listening skills
* Competent Microsoft Office / App / Social Media / Canva user and willing to learn in house systems and processes
Benefits
* Company pension
* Referral programme
* Wellness scheme, including a 24-hour confidential helpline
* Company Events
* LAH Training Academy
* Free parking
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