Technical EV Support Specialist (Automotive) – UK – Port‑Based (Bristol Portbury)
Salary: Up to £60,000 basic + 15% bonus potential
Hours: Monday to Friday
We are working with a fast‑growing automotive organisation expanding within the UK market. This role will support vehicle operations at key port locations, taking ownership of vehicle quality, diagnostics, and on‑site technical support in a high‑volume logistics environment.
The Role
As a Technical EV Support Specialist you will take full responsibility for ensuring all vehicles processed through port terminals meet required quality and compliance standards. You will play a critical role in maintaining operational efficiency, supporting suppliers, and resolving technical challenges on‑site.
Key Responsibilities
* Manage the end‑to‑end PDI (Pre‑Delivery Inspection) process at port locations, ensuring strict adherence to vehicle storage and inspection standards
* Oversee EV high‑voltage safety checks, battery condition monitoring, and controlled charging processes
* Provide hands‑on technical support, including diagnostics and complex fault resolution on‑site
* Deliver technical guidance and coaching to 3rd‑party workshop and inspection teams
* Take ownership of urgent vehicle quality issues, ensuring minimal disruption to operations and delivery schedules
* Monitor and manage vehicle rework, repair progress, and defect rectification to meet turnaround targets
* Maintain accurate quality records and warranty submissions via internal systems
* Produce regular performance and fault analysis reports, identifying trends and recommending improvements
* Ensure supplier compliance with processes, standards, and reporting requirements
Qualifications
* Fully qualified automotive technician with strong hands‑on diagnostic experience
* Proven experience working with EVs and high‑voltage systems (certification essential)
* Background in OEM, dealership, aftersales or port operations highly desirable
* Confident using automotive diagnostic tools, OEM systems and workshop equipment
* Strong Excel skills for tracking, reporting and analysis
* Able to work independently in a fast‑paced, operational environment
* Effective communicator, capable of managing supplier relationships and performance
* Highly organised with strong attention to detail and data accuracy
Benefits
* Basic salary up to £60,000
* 15% annual bonus potential
* Opportunity to join a rapidly expanding automotive business
* Key role with high visibility and impact on UK operations
* Tax‑efficient company car (employee contribution of £175 per month)
* Option to add up to 3 vehicles on the company car scheme for family and friends
* Pension scheme: Employee contributes 5%, employer contributes 7%
* Life insurance
* Critical illness insurance
* Hybrid working model
* Excellent long‑term career development opportunities
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