Sales Support Administrator
Express Fuel is seeking a motivated Sales Support Administrator to join their growing team on a full‑time, permanent basis in North Anston, South Yorkshire.
Benefits
* Competitive Salary: £27,000 - £30,000 per annum (depending on experience)
* Holiday: 25 days annual leave plus bank holidays
* Career progression opportunities; friendly and supportive team environment
About the role
As a Sales Support Administrator, you will play a key role in supporting the sales function of a fast‑growing market leader within the fuel industry. You will be responsible for delivering excellent customer service, managing client accounts, and ensuring smooth order processing and administration. This is a varied role where you will support both new and existing customers, strengthen client relationships, and contribute directly to sales growth and retention. Working closely with the sales team, you will help ensure a high‑quality service is delivered at all times.
Key Responsibilities
* Respond to incoming calls and emails promptly, delivering excellent customer service
* Build and maintain strong relationships with clients and suppliers
* Manage existing client accounts and identify opportunities for growth and re‑engagement
* Support the sales team in achieving targets and business objectives
* Assist with customer retention and engagement activity
* Process client orders accurately and efficiently
* Carry out general administrative duties including scheduling and document management
* Provide cover and support for colleagues during absences
* Maintain accurate records and ensure effective use of administrative systems
* Undertake any additional duties as required by the business
About you
Previous experience in customer service or account management, with strong communication skills and a proactive, professional approach, is required. You will be highly organised, capable of managing multiple priorities, and confident using Microsoft Office and administrative systems. Motivated by delivering excellent customer service, building long‑term relationships, and supporting a busy sales environment, you must have a positive attitude, strong attention to detail and a willingness to contribute as part of a team. Working hours are Monday‑Friday, 8am‑5pm. You will need your own transport (parking is provided).
About Express Fuel
Express Fuel is a fast‑growing, market‑leading business within the fuel industry, operating across the UK. The company provides reliable fuel solutions and services to a wide range of clients, with a strong focus on customer service, efficiency, and long‑term relationships. As a forward‑thinking organisation, Express Fuel continues to expand its operations while maintaining a supportive and professional working environment for its team.
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