Overview
Join to apply for the Cluster Events Co-ordinator role at Frasers Hospitality.
Location: Malmaison & Hotel Du Vin Newcastle. Rate of pay / Hours: £12.60ph / 30hrs. Contract type: Part Time.
We’re looking for a Cluster Events Co-ordinator to join our team and drive the meetings and events agenda. Responsibilities include handling high-value enquiries, from product launches to team meetings, large conferences, social celebrations and weddings. This role offers a varied workload within a dynamic, close-knit team. Reporting to the Cluster Meetings & Events Manager, you will manage enquiries, contract event business and ensure strong product knowledge to execute a smooth customer journey from start to finish, including liaising on final details.
Key Responsibilities & Objectives
* Manage meeting, private event and wedding enquiries
* Drive occupancy and revenue for the meeting spaces within the hotel
* Drive occupancy of bedrooms for MICE enquiries with groups attached
* Work according to the SOPs within the brand, ensuring adoption of best practice
* Ensure a high level of attention to detail when creating proposals and function sheets for the hotel’s operations team
* Develop relationships and rapport with potential clients using a consultative sales approach
* Ensure all deposits and final payments are received in a timely manner as per brand SOP
* Confidently execute client site visits during their decision-making process
* Support the Cluster Meetings & Events Manager with any other ad-hoc tasks as required
What We’re Looking For
* Communicates openly and clearly both verbally and in writing
* Manages time and resources effectively
* Prioritizes actions and manages tasks through to completion in a timely manner
* Acts on own initiative
* Has drive and hunger for sales
* Expresses confidence in own ideas
* Can handle more than one task at a time
In Addition To Competitive Rates Of Pay We Offer
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night
* Discounted Friends and Family Room Rate with 50% off best available rate
* 35% off your bill when you dine in our Brasseries and Bistros
* Fully funded Apprenticeship programmes to support career development
* High street discounts and experiences
* Cycle to work scheme
* Healthcare Cash Plans (dental, optical, medical and more)
* Referral schemes that pay up to £1500
* A comfortable uniform
* Wellness & National Campaign Days Calendar
* Wagestream access to pay as earned
* Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
* We are a sponsor of The Brain Charity
* Employee Assistance Programme – free, confidential advice 24/7
Our Sustainability Goals
* 100% of electricity from renewable energy sources
* Recycle a minimum of 70% of hotel waste
* Chemical-free cleaning in bedrooms and public areas; enzyme-based eco-friendly system for kitchens
* Volunteer to work for sustainable charities 2 days per year on full pay
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Seniority level
* Entry level
Employment type
* Part Time
Job function
* Management
Industries
* Hospitality
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