Job Description
HOW WILL YOU MAKE A DIFFERENCE?
We are seeking a Product Manager to take ownership of strategy, delivery, and leadership across one of our flagship product areas. You will play a key role in defining direction, managing roadmaps, and ensuring the product delivers measurable outcomes for our customers and the business.
This role requires someone confident in leading cross-functional teams and working closely with stakeholders to align on priorities and commercial goals. You’ll balance strategic thinking with hands-on delivery—from shaping product vision and guiding design, to managing backlogs and overseeing launches.
Success in this role means creating a product that delivers excellent user experiences, launches on time, and is measured against clear outcomes. It’s an opportunity to grow influence across the organisation while building a high standard of product practice across the team.
VARIED DAY TO DAY RESPONSIBILITIES
Strategy & Planning
* Define and implement product strategies aligned with SmartSearch’s corporate vision and goals.
* Develop and maintain product roadmaps in collaboration with the Product Director and senior leadership.
* Recommend new product opportunities and enhancements to drive growth and customer value.
Execution & Delivery
* Gather and analyse input from customers, stakeholders, and internal teams to shape requirements and features.
* Own the product backlog, ensuring prioritisation reflects business goals and user needs.
* Partner with UX and Design to deliver experiences consistent with our brand identity and customer experience principles.
* Oversee product and feature launches, ensuring they meet quality standards and timelines.
Leadership & People Development
* Lead cross-functional product teams and coordinate delivery across internal business teams and technical delivery squads.
* Mentor junior product managers and support their professional development.
* Chair internal and client-facing product forums, presenting progress, plans, and key decisions.
* Act as a senior product authority within SmartSearch, representing product best practices with senior stakeholders and customers.
Measurement & Improvement
* Collaborate with the Product Director and initiative stakeholders to define success metrics and establish governance for product performance, cost, risk, and impact reporting.
WHAT ARE WE LOOKING FOR IN A CANDIDATE?
Essential
* Proven experience in product management, with exposure to both product development and product design.
* Experience building and maintaining product roadmaps aligned with business strategy.
* Knowledge of Scrum and/or Kanban methodologies.
* Strong customer focus and ability to translate customer insights into product improvements.
* Strong background working with UI and UX teams to deliver high-quality user experiences.
* Understanding of the software development lifecycle and deployment processes.
* Skilled in using analytics and engagement metrics to guide product decisions.
* Excellent communication skills with the ability to influence and align stakeholders.
* Previous experience in B2B technology.
* Deep experience in Agile environments, including backlog management, user story writing, and prioritisation.
* Strong commercial judgement, analytical skills, and problem-solving ability.
Desirable
* Previous experience managing or mentoring product managers or owners.
* Experience preparing and managing business cases.
* Experience running product forums for internal and external audiences.
* Previous experience in RegTech
COMPANY BENEFITS
Our comprehensive benefit package includes:
* 25 days holiday rising to 30 with each year of service
* Private Medical Insurance covering dental and optical
* Company pension scheme
* Life Assurance – 4x your annual salary
* 1 day paid volunteering per year
* Enhanced maternity / paternity offerings
* Employee Assistance Programme
* Cycle to work scheme
* On site gym