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Parts telesales advisor

Wisbech
Fenland Leisure Products Ltd
Telesales advisor
£24,500 - £26,500 a year
Posted: 20h ago
Offer description

Main purpose/function of the job

Through a consultative sales approach to introduce, promote, and sell our range of commercial playground components and repair kits to a wide range of new B-to-B customers within a defined sales area. Customers include local authorities, schools, playground manufacturers, facility managers, and leisure attractions.

Main duties

* Field incoming sales calls and proactively make outgoing sales calls to generate new business leads.
* Building leads from creating opportunities and converting into orders.
* Raising quotations and preparing quote presentations.
* Following up quotations, recalling, updating CRM with all communications including changes in account details.
* Processing email and telephone orders / enquiries.
* Serving customer enquiries on Zendesk live chat (Website facility).
* Ability to handle customer queries and complaints.
* Taking payments for non-account customers.

System Software

* Prospectsoft CRM

Working conditions

* Working within an existing office team in an open-plan office.

Personal qualities and skills require

* Sales focused mindset.
* To be an effective team player, methodical, able to work on your own initiative and be an excellent communicator.
* Ability to absorb information quickly and a willingness to learn.
* Understand customer relationships and deliver exceptional customer service.

Education/training/work experience

* Minimum 5 GCSE's including English and Math's at level 5 or equivalent would be an advantage.
* 3 Years B to B Sales experience

Other qualities/skills required

The ideal applicant will have:

* Proven experience in sales.
* Outstanding persuasive communication skills.
* Excellent administrative, organisational and IT capability.
* A self-motivated attitude and a compelling determination to succeed.
* Confidence and assurance to approach new markets and create opportunities.
* Ability to identify gaps with our product offerings and make suggestions.
* Accurate assessment and robust decision-making skills.
* A committed, team-focused attitude to benefit the business.
* A hands-on approach with flexible mindset. Ability to solve problems.
* A flair for selling combined with imagination to identify and develop new business opportunities.

* Company Benefits:

* 20 days Annual leave, plus bank holidays.
* After successful completion of a 2-year service, an additional day's holiday will be given.
* 3 days unpaid holiday can be taken from October- December.
* After successful completion of your probationary period, you will receive an additional day's holiday for your "Birthday Day".
* Access to Staff Discount Package
* Onsite Parking

PLEASE NOTE:

Due to the office location you will require your own transport. We are located 11 miles from Wisbech, 7 miles from March, and 12 Miles from Ely in the rural village of Christchurch. This is not served by any public transport.

Job Types: Full-time, Permanent

Pay: £24,500.00-£26,500.00 per year

Benefits:

* On-site parking

Application question(s):

* Please advise your biggest sales achievement in your career history.

Experience:

* B2B: 3 years (required)

Work Location: In person

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