GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington,, North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit .The Logistics Coordinator position will be based in London, UK. In this role, you will work closely with 3rd party couriers, both domestically and internationally; Customer Service, Study Operations and Supply Chain teams. You are a collaborative and detail oriented teammate and demonstrate a strong track record of success in a cross-functional team environment.
Responsibilities
1. Monitor domestic and international deliveries
2. Resolve shipment exceptions (inbound/outbound) of time sensitive shipments
3. Proactively communicate to various groups status of inbound shipments
4. Develop and distribute relevant metrics to key stakeholders
5. Identify and implement process improvements
6. Document procedures and work instructions
7. Support goals and assignments of the supply chain group
8. Other tasks as assigned
9. Monitor box replenishment deliveries into the courier from the manufacturer and deliveries into NHS sites
10. Monitor and resolve any invoicing queries
11. Responsible for adhoc logistics for other business needs ( stock and clinical trial samples)
Preferred Qualifications
12. Experience working in commercial domestic and international logistics, warehouse, or transportation operation
13. Excellent verbal and written communication skills
14. Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company procedures.
15. Knowledge of logistics processes and customs requirements both UK and US
16. IATA certified (desirable)
17. Self starter that can work on their own initiative
18. Previous experience with human biological samples shipped at both ambient and frozen (desirable)
Based on the role, colleagues may be eligible to participate in an annual bonus plan tied to company and individual performance, or an incentive plan. We also offer a long-term incentive plan to align company and colleague success over time.