V Posted byRecruiterTo support the student refund processes ensuring the efficiency of the Refund function with prompt, accurate and timely payments of student refunds and other payments. Accounts Payable is the department that handlespany costs and expenses. Accuracy is critical, as is the ability to gauge discrepancies.
ROLE AND RESPONSIBILITIES:
1. Understand the end-to-end GEDU student refund process
2. Managing on-time refunds according to our policy
3. Ensuring refunds are processed accurately
4. Verifying refund documents
5. Liaising with internal stakeholders and Students
6. Centralising refunds (Malta/France, more countries to be added)
7. Reporting biweekly KPI’S (refunds cleared VS received)
8. Chasing approvals on UNIT4 (ERP System)
9. Responding to internal/external queries from Students/Agents/admission team
10. Understanding and assisting with the Bacs and Manual payment runs for refunds
11. Create close links with the bank reconciliation and feeding any payments made in the business to bank reconciliation process
12. Assisting the month end closing process and reconciliation of the ledgers
13. Recording all third-party invoices to correct GL and Cost centres in the ERP system (Unit 4)
14. Ensure the ERP system is understood, and issues or enhancements escalated for resolution
15. Look to continuously improve the processes for efficiency.
16. Ad-hoc account payable tasks.
ESSENTIAL SKILLS AND EXPERIENCE
17. Self-starter and positive attitude.
18. Experience of purchase ledger an advantage
19. Experience in using ERP systems and advantage.
20. Dynamic, enthusiastic, self-motivated individual with excellent organizational skills
OTHER INFORMATION
The Refunds Manager will also be expected to demonstrate theirmitment:
21. to GEDU values and regulations, including equal opportunities policy.
22. the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU’s Environmental Policy.
23. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.