Brook Hall Hotel is a charming, manor house-style hotel set in the tranquil countryside, offering 25 individually styled bedrooms and a warm, welcoming atmosphere. We are currently seeking a reliable and personable Receptionist to join our friendly team.
Key Responsibilities:
* Greet all guests and assist with check-in and check-out procedures
* Take payments and complete end-of-day banking
* Manage bookings and guest reservations using our booking system
* Answer telephone and email enquiries in a professional manner
* Support with administrative and clerical tasks as needed
The Ideal Candidate Will Be:
* Computer literate, with working knowledge of Microsoft Office
* Intelligent, with strong attention to detail and problem-solving skills
* Customer-focused, with a warm, friendly, and professional manner
* A strong communicator, both face-to-face and over the phone
* Organised, reliable, and able to work independently as well as part of a team
Preferred (but not essential):
* Previous experience in a hotel, hospitality, or reception environment
Job Type: Part-time
Pay: £13.25 per hour
Benefits:
* Discounted or free food
* Free parking
* On-site parking
Ability to commute/relocate:
* Childer Thornton CH66 7NS: reliably commute or plan to relocate before starting work (required)
Work Location: In person