Overview
Freshworks helps teams work faster with simple, powerful, and intuitive solutions trusted by 72,000+ organizations, including Bridgestone, Sony Music, and S&P Global. With more than 4,500 colleagues worldwide, we’re building a global team that values collaboration, curiosity, and impact. At Freshworks, you’ll be part of a team that creates growth for customers, the company, and you personally.
Responsibilities
* Engage, Discover & Drive Results: Execute territory strategies to win enterprise business, grow market presence, and consistently exceed targets in an aligned territory.
* Execute the Sales Process: Lead the full sales cycle, from prospecting to negotiation and closure, to deliver predictable, high-performance results.
* Articulate Value: Build trusted executive relationships, address diverse business challenges, and position Freshworks as the partner of choice.
* Learn & Collaborate: Partner with cross-functional teams to deliver seamless customer experiences and contribute to a culture of shared success.
* Hunt & Prospect: Develop and manage a strong pipeline with accurate forecasting. Travel, as required, to connect with customers, strengthen relationships, and represent Freshworks with purpose.
Qualifications
* Experience that counts: 5 to 8 years of quota-carrying SaaS sales experience in mid-market or enterprise accounts, with a proven track record of exceeding revenue goals.
* Strategic mindset: Demonstrated ability to manage full sales cycles, engage diverse stakeholders, and deliver measurable business impact.
* Revenue focused: Skilled in prospecting, pipeline development, and forecasting, applying a structured yet flexible approach to consistently meet targets.
* Domain knowledge: Expertise in solution selling, with the ability to understand customer needs and position software solutions (e.g., ITSM, IT infrastructure, EX platforms) that drive productivity, engagement, and ROI.
* Strong collaborator: Growth-oriented, with a customer-first mindset and the ability to build strong cross-functional partnerships that unlock new opportunities.
Additional Information
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
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