Job Description
Parts Sales Advisor
Solihull, Birmingham
£30,00 -£33,000 dependent on experience
Parts Sales Advisor for our Solihull Site.
We are an employee focused business committed to developing people to ensure that we have the best there is as part of our ever expanding team.
Are you ready to work for one of the largest manufacturers of liquid waste vacuum tankers and jetting equipment in Europe?
Then Join our Whale Family!
We are looking for someone who is able to be the first point of contact for all customer inbound parts sales enquiries, ensuring all requests are dealt with on time in line with customer expectations, service level agreements and internal KPI’s.
Process and manage enquiries from opportunity to secured order whilst maintaining required databases and portals accurately and efficiently.
You will also be able to
* Populate and maintain effective opportunity pipeline
* Ensure parts opportunity pipeline is accurately populated daily
* Ensure ERP system is used correctly and accurately
* Source and interpret wiring, hydraulic, pneumatic and product schematic diagrams to advise customers of required parts
* Take enquiry from opportunity to confirmed order
* Carry out daily administration not limited to loading opportunities into the ERP, purchase order numbers, raising orders, and placing demand on supply chain
* Source parts when required from alternative suppliers to meet customer requirements
* Review and raise credits when required within authorisation limits
* Maintain and review open orders to ensure all jobs are being actioned
* Cover work for the wider team during busy period and for periods of absence
Carry out any additional requirements and tasks as requested by your line manager
This role is 39.5 hours per week based on site in Solihull
If this sounds good to you and you feel you have the relevant skills and experience then apply today because not only will you be joining an expanding, enthusiastic and proactive company where no two days are the same, we also have some wonderful benefits on offer.
What are the benefits?
* One off £500 per annum holiday bonus when you take 5 days off in one block
* Bonus scheme based on the performance of the company
* Private medical insurance (BUPA)
* Competitive Company Pension Scheme
* Secure employment with a longstanding supportive business with opportunity for advancement
* Annual pay reviews
* 25 days holiday (plus statutory days) per calendar year - 5 days more than the legal requirement
* £500 Referral Scheme
* Death in service for employees
* Employee assistance programme - offering free wellbeing (mental and physical) and financial advice and support which offers access for you your partner and children under 18 for a Digital GP
* Employee discount scheme including restaurants, holidays, retail vouchers and more
* Cycle to work scheme
* Full training, equipment and PPE provided
* Long service awards
* Free parking
Full job description is attached at the bottom of this page