Working within the Revenues and Benefits Team we currently have vacancies for a Benefits and Revenues Officer - responsible for the timely and accurate assessment of claims for Housing Benefit, Council Tax Support, and a Revenues and Benefits Officer – responsible for all aspects of the billing, collection and recovery of Council Tax.
Both roles require attention to detail and the ability to digest complex rules and regulations. We pride ourselves on the excellent delivery of our service, as first point of contact for customers, therefore it is essential the successful applicants have excellent communication and customer service skills, experience of working under pressure and meeting tight deadlines as well as having the ability to absorb and apply the requirements of complex legislation.
Whilst relevant knowledge and experience is desirable, full and extensive training in either role will be provided.
These roles will require a DBS check.
Benefits of Working for Us
Our office is located on the banks of the Torridge estuary in Bideford, one of the most breath-taking parts of the South West within walking distance of the dramatic North Devon Coastline.
We offer a fantastic benefits package, which includes:
1. Access to the Local Government Pension Scheme which the Council contributes to
2. Access to an Occupational Health service to support you at work
3. Enhanced sick pay
4. Employee Assistance Programme supporting physical, mental and financial wellbeing
5. Flexi time policy
6. Annual leave starting at 23 days and rising to 27 days after 5 years (plus bank holidays)
7. The option to purchase an extra 10 days (pro rata) annual leave
8. Social Events across the authority