Bath Veterinary Group, Rosemary Lodge Veterinary Hospital, Bath, South West
We are looking for a friendly and enthusiastic Veterinary Receptionist to join our team at Bath Vets! If you have a passion for customer service, experience in a reception or administration role, and are keen to make a difference in a busy veterinary environment, we’d love to hear from you. This is a part-time vacancy to cover weekend shifts on a four week rolling rota.
In this role, you will be responsible for greeting and interacting with clients in a welcoming and professional manner, ensuring that every visit is a positive experience. You will manage appointment bookings, handle queries, and take payments, while also dispensing medication and assisting with general administrative tasks. Additionally, you will be required to handle account queries, chase outstanding debt, and manage payments, as well as complete end-of-day banking and monitor petty cash records. You will also support the team with any other administrative tasks as required by the Hospital Manager, Practice Manager, or Clinical Directors will also be part of your duties.
Why Bath Vet Group?
You will have the opportunity to be part of a dedicated and friendly team that prioritizes both client and animal care. We offer a supportive working environment with excellent benefits. This is a busy, rewarding, and versatile role where you’ll have the chance to grow and thrive in a veterinary setting.
The perfect fit
We are seeking candidates with previous experience in customer service role. You should possess strong administrative and computer skills and be able to multitask and stay calm under pressure in a fast-paced setting. We’re looking for someone who is a professional and confident communicator, able to interact seamlessly with both clients and colleagues. Flexibility to travel between our branches in Bath, Melksham, and Keynsham is essential, as you will be working across all our locations.
Working Hours
* Weekend Veterinary Receptionist - total of 7.75 hours per week (6 permanent, 1.25 maternity cover)
* Week 1 Saturday 1 pm - 6:30 pm and Sunday 8:30 am - 1:30 pm
* Week 2 Saturday 1 pm - 6:30 pm
* Week 3 Saturday 8 am - 6:30 pm and Sunday 8:30 am - 1:30 pm
* Week 4 off
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
Bath Veterinary Group, Rosemary Lodge Veterinary Hospital
Wellsway, Wellsway, Bath, BA2 5RL, United Kingdom
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