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We are recruiting a full-time experienced Care Manager to join our team. This role will be based in Ballymena.
Position Summary
The successful candidate will be responsible for the provision and management of care packages across a defined geographical area. The candidate should have the passion, vision, dedication, and determination to continue building a high-quality service that places our clients at the heart of everything we do.
The successful candidate will be based in our Ballymena Office, but will be required to attend Head Office in Portadown for the initial settling period and may be requested to work in Head Office as and when required.
Extremely competitive salary offered.
To find out more, call Kelly on 02838851108 – Alternatively, select apply now and we will be in touch if you meet our requirements.
Responsibilities
* Monitoring and mentoring of new staff
* Referral Management
* Client care plan development
* Complaint Management
* Monitoring of client satisfaction
* Rota allocation and management of guaranteed hour contracts
* Accurate documentation and reporting of complaints/incidents
* Updating of Management information system
Essential Requirements
* Highly motivated manager with a minimum of 3 years leading a team of care staff
* Be proactive with excellent communication, negotiation, problem solving and decision-making skills
* Proven planning and organisational skills
* Flexibility to assist outside of office hours (evenings/weekends on rota basis)
Applicants must be able to demonstrate their right to work in the UK.
Ann’s Home Care are an Equal Opportunities Employer.
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