Your role in a nutshell
Senior strategic leader responsible for international digital ecosystem across markets, driving platform excellence, digital capability and customer-centric experiences
More about the role
As International Digital Director, you will define and lead our international digital strategy across ecommerce, platforms and content - ensuring our digital ecosystem is scalable, customer‑centric and future‑ready.
You’ll:
1. Set the international digital roadmap, aligned to our global brand and commercial priorities
2. Lead platform excellence across markets, with Shopify at the core
3. Establish clear digital governance, standards and playbooks that enable consistency and quality at scale
4. Elevate digital experience, performance and accessibility across customer touchpoints
5. Partner closely with Product, Technology, Brand, Retail and Commercial teams to deliver joined‑up digital execution
6. Act as a digital change leader - building capability, confidence and momentum across markets
7. This role plays a critical part in how The Body Shop grows, reinvents and shows up
What we look for
We’re seeking a senior digital leader with a proven track record of operating in complex, multi‑market environments.
You’ll bring:
8. Extensive experience leading digital or ecommerce functions within retail, beauty, fashion or consumer brands
9. Strong expertise in ecommerce platforms, digital experience and customer journey optimisation
10. Experience building and governing digital ecosystems across owned and franchise markets
11. A track record of delivering digital transformation, capability uplift or platform modernisation
12. Confidence operating in matrix organisations and influencing senior stakeholders
13. A data‑led mindset, paired with commercial judgement and creative instinct
Above all, you’ll be someone who is comfortable challenging the status quo – ‘Rebellious by Nature’, but rigorous in execution.
Why join us
This is an opportunity to shape the digital future of an iconic, values‑led global brand at a pivotal moment in its history. You’ll have the scope to influence at scale, the mandate to modernise, and the chance to do work that genuinely matters.
What you’ll gain
At The Body Shop, we believe meaningful work should be supported by meaningful rewards. Alongside a competitive salary, we offer a benefits package designed to support your wellbeing, growth and life beyond work.
This includes:
14. A contributory pension plan to support your long‑term future
15. 23 days holiday, plus bank holidays
16. 50% colleague discount and access to product sample sales - because we believe in the products we create
17. Access to Perks at Work, offering exclusive discounts and everyday savings
18. LOVE money to invest in your wellbeing, personal development or something that matters to you
Most importantly, you’ll join a business where purpose isn’t a side project - it’s the foundation. You’ll have the opportunity to lead with impact, grow at scale, and shape the digital future of a brand that’s been a force for good for over 50 years.