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Technical support engineer apprentice

Slough
Getting In Limited
Technical support engineer
€40,000 - €60,000 a year
Posted: 2 June
Offer description

Technical Support Engineer Apprentice

Apply From: 14/11/2024


Learning Provider

Delivered by QA LIMITED


Employer

SIGNET CONSULTANCY LTD


Vacancy Description

* Travel to client sites in the UK to troubleshoot, configure, and implement various IT solutions and services.
* Diagnose and resolve hardware issues, liaising with third-party vendors to ensure solutions.
* Troubleshoot, diagnose, and fix Microsoft technologies (both cloud and on-premises) as well as third-party applications and systems.
* Work closely with senior engineers to resolve complex issues and assist with project rollouts.
* Be flexible with working hours to support clients across different time zones, including participation in an on-call rota.
* Take a proactive approach to improving services and systems, identifying ways to deliver outstanding client support.
* Support clients in maximizing system use by providing relevant training as needed.


Key Details


Vacancy Title

Technical Support Engineer Apprentice


Employer Description

My client is a London-based, plain speaking, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. My client expertise in understanding your requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet your business objectives, needs, and budgets.


Vacancy Location

Stanwell Road, Slough, SL3 9PF


Wage Frequency

Custom


Number of Vacancies

1


Vacancy Reference Number

1000287181


Key Dates


Apply From

14/11/2024


Closing Date For Applications

2024-12-10 23:59:59


Interview Begin From


Possible Start Date

2024-12-23 00:00:00


Training


Training to be Provided

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

* Learn on-premise and cloud-enabled technologies and services
* Learn technical content that aligns to and is relevant to employers and the market
* Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
* Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.


Learning Provider

QA LIMITED


Skills Required

Communication skills, Attention to detail, Customer care skills

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