Position Overview
We are looking for a motivated Band 3 Health Care Assistant to join our busy Outpatients Departments. The post holder will work under the supervision of a registered nurse or other registered practitioner, supporting patients attending outpatient clinics for neurological assessment, treatment, follow‑up and specialist procedures.
Key Responsibilities
* Prepare patients for consultations and procedures.
* Perform and record clinical observations – blood pressure, pulse, temperature, respiratory rate, oxygen saturations and peak flow.
* Support pre‑operative investigations, including height and weight measurement, 12‑lead ECGs, bladder scans, blood glucose monitoring and venepuncture.
* Carry out visual acuity and visual field assessments in line with training and competency.
* Assist with specialist outpatient clinics and minor procedures.
* Act as a chaperone and escort patients within the hospital or to other departments.
* Provide personal care support – toileting, continence care, mobility assistance and pressure area care.
* Obtain and handle specimens for laboratory testing and ensure safe, timely transport.
* Initiate Basic Life Support when appropriate and assist registered staff in emergency situations.
Patient Care and Experience
* Provide a welcoming, compassionate and professional service to patients, relatives and carers.
* Support patients who may be anxious, distressed or have additional needs, escalating concerns appropriately.
* Ensure respect for patients' dignity, privacy, customs, values, spiritual beliefs and individual preferences at all times.
Administrative and Departmental Duties
* Support the smooth running of outpatient clinics by assisting with patient flow, clinic organisation and room preparation.
* Prepare and maintain clean, safe and well‑equipped clinical environments in line with infection prevention and control policies.
* Monitor and maintain adequate stock levels of clinical supplies, equipment, linen and stationery, reporting faults or shortages promptly.
* Safely dispose of clinical waste and sharps in accordance with Trust policy.
* Undertake basic administrative and reception duties, including use of electronic systems and telephone communication.
* Provide cover for colleagues to ensure continuity of service.
Professional Responsibilities
* Work within the limits of own competence, recognising when to seek advice or support from registered staff.
* Communicate effectively with patients, carers and members of the multidisciplinary team.
* Maintain accurate and timely documentation in line with information governance requirements.
* Participate in mandatory training, competency development, induction and the Personal Development Review process.
* Adhere to all Trust policies and procedures, including those relating to health and safety, safeguarding, confidentiality, equality and diversity, and infection prevention and control.
Qualifications and Experience
• Demonstrable hospital experience as a Health Care Assistant.
• Confidence in undertaking clinical observations and supporting pre‑operative assessments.
• Strong communication and organisational skills.
• Compassionate, professional approach with a commitment to excellent patient care.
About the Trust
The Walton Centre NHS Foundation Trust is a specialist hospital dedicated to neurology and neurosurgery, recognised as Outstanding by the CQC. It employs over 1,450 staff and treats more than 127,000 outpatients annually.
#J-18808-Ljbffr