Receptionist
Location: Seaham
Hall, County Durham
Salary: £25,396.80 per year + share of monthly service charge
(approx. £2,000 annually)
Hours: 40 hours per week (full-time), including weekends and bank
holidays
Shift Times: Earliest start 7:45am | Latest finish 10:30pm
About Seaham
Hall
Perched proudly
on the County Durham coastline, Seaham Hall blends timeless
elegance with a bold, modern spirit. Voted North of England Hotel of
the Year 2023 by The Sunday Times, we are a five-star
retreat known for our luxury, warmth, and distinctly Northern character.
Discover more
about our award-winning resort:
The Role
As a Receptionist,
you'll be the welcoming face of Seaham Hall — the first smile our guests see
and the lasting impression they remember. Working closely with the Reception
and Reservations teams, you'll ensure every guest journey is seamless,
personal, and infused with the warmth that defines our brand.
This is an
exceptional opportunity to join a passionate, professional team in one of the
North's most celebrated luxury hotels.
What We're
Looking For
1. Minimum one year of experience in
a customer-facing role (hospitality experience a bonus).
2. A genuine passion for creating memorable
guest experiences.
3. Excellent communication skills,
attention to detail, and professional presentation.
4. Confidence using Microsoft Office; prior PMS
knowledge is a plus (training provided).
5. A team player with initiative and
the ability to work independently.
6. Reliable transport, given early starts
and late finishes.
Why You'll
Love Working With Us
7. Comprehensive induction and in-house
training to support your growth.
8. Be part of a multi-award-winning team,
including:
9. Gold Winner, North East England
Tourism Awards (five consecutive years)
10. Shortlisted for VisitEngland
Small Hotel of the Year 2025
11. Gold Winner, VisitEngland
Small Hotel of the Year 2022
12. North of England Hotel of the
Year 2023 – The Sunday Times
13. 2025 Winner of Ethical, Responsible
and Sustainable award at North East Hotels Association
14. Access to wellness programs, charity
events, and sustainability initiatives.
15. Employee benefits, including recognition
schemes and discounts on spa experiences.
16. Stream access for financial wellbeing
and flexibility.
17. Up to 20% off gift vouchers and
spa experiences.
18. Free onsite parking and provided
uniform.
19. Monthly and annual Employee of the Month incentives.
Ready to
Elevate Hospitality?
If you bring
passion, professionalism, and a love for exceptional guest service, we'd be
delighted to hear from you.
Join a team
where every day offers the chance to create unforgettable moments — and where
people are truly at the heart of everything we do.
Apply today
and start your journey with Seaham Hall.