Private Podiatry Clinic | Fareham, Hampshire
This is not a traditional practice manager role.
We’re looking for a senior operational leader to act as the Integrator to the Founder’s vision — someone who can turn strategy into action, bring clarity and structure, and hold the team accountable.
You will ensure the clinic runs professionally, predictably, and efficiently, while embedding our philosophy of care-led, forensic leadership.
Why This Role Matters
Take full operational ownership of a growing, founder-led clinic
Lead a small team of clinicians and administrators with confidence, clarity, and compassion
Introduce consistent processes, strong KPIs, and high-performance standards
Support the Founder in executing strategy and improving efficiency and profitability
Be a hands-on leader who can step in to support the team when needed
Operational Leadership
Own, improve, and embed all systems, processes, and workflows
Bring order and structure to documentation, SOPs, and Google Drive
Ensure smooth, efficient day-to-day operations
Performance & KPIs
Monitor and manage clinical, administrative, and financial performance
Make decisions based on data, logic, and evidence
Address underperformance calmly, clearly, and constructively
Lead, manage, and develop a team of c.10 clinicians and administrators
Inspire high standards, ownership, and pride in the business
Step in to support the team as needed across admin and front desk
Represent the business and Founder — not act as a buffer for the team
Embed intent-based leadership to build resilience and avoid single points of failure
Commercial & Strategic Support
Implement Founder priorities and strategic direction
Support improvements in efficiency, utilisation, and profitability
Build robust management infrastructure to enable growth and consistency
Professional Representation
Be a visible, credible leader to patients, suppliers, and partners
Communicate confidently and compellingly
Uphold and elevate the clinic’s brand, reputation, and commitment to excellence
Who We’re Looking For
Highly organised, analytical, and commercially minded
Calm, objective, and logical under pressure
Confident holding people accountable
Strong IT, systems, and data capability
Leads without drama, defensiveness, or emotional decision-making
Embeds compassion and care in leadership decisions
We welcome candidates from private healthcare or other founder-led service businesses where high standards, performance management, and customer experience are critical.
Private healthcare, dental, optical, or aesthetic clinics
Hospitality or premium service businesses
Education, childcare, or other regulated service environments
Healthcare experience is helpful but not essential — leadership, structure, and commercial thinking are the priorities.
This weRole is NOT for You If…
You want a traditional, task-based practice manager role
You avoid difficult conversations or accountability
You make decisions based on emotion over data
You prioritise harmony over performance
You resist change or struggle with growth and structure
You are not open to feedback, coaching, or ongoing development
This role requires maturity, objectivity, leadership presence, and a commitment to care-led decision-making.
What We Offer
Quarterly team performance bonus
23 days holiday + bank holidays (rising 1 per year to 30)
5 days paid sick leave
Circa £12,000+ per year invested in leadership development:
Business and leadership books
World‑class coaching
Quarterly masterclasses with other practice leaders
A senior leadership role with real responsibility and influence
Our Vision & Leadership Philosophy
“Leading the way with compassion and commitment to excellence, we aim to help more people move better, so they feel better and can live their best lives.”
We aspire to be the most recognised clinic in the UK for foot and musculoskeletal care, embedding continuous learning, gold‑standard treatment, and patient choice.
Our team is the heart of everything we do. We are committed to developing world‑class clinicians who are leaders in their field and rewarded for their contribution.
We embrace forensic leadership (leading from a position of care) and intent‑based leadership, building resilience and ensuring no single point of failure.
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