FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
We are now looking for a Supervisor to join our team in our brand new store in Westfield Stratford.
The Role
* Support with daily workload and delegation to team
* Supervise work, check completion and deliver to expectation set by line manager
* Use business communication tools for completion of tasks and ensure your team understand all key functions
* Understand all process and procedures and set the example for others
* Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
* Support with maintaining store environment and housekeeping standards
* Understand company policy and rules regarding security measures and demonstrate compliance and controls
* Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
* Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
* Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
* Understand KPI targets and expectations to achieve results
* Demonstrate commercial awareness and adopt right product, place and time compliance
* Engage with and feedback issues to contribute to the wider business
* Support with identifying development needs within the team
* Support senior management to coach the team
* Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
* Support senior management to coach the team
Qualifications
The Requirements
* Experience of leading a team within a retail environment
* Knowledge of and passion for luxury brands
* Ability to drive sales through excellent service
* Understanding of visual presentation and how to impact sales floor commercially
* Ability to motivate a team with effective communication
The Rewards
* Basic salary £33,245 per annum
* Weekly/Monthly & Quarterly Commercial Bonuses
* Stocktake Bonuses
* Commission led bonuses across a wide range of products
* Monthly Group Rewards and Recognition
* Long Service awards
* Development Courses with National Qualifications
* 28 Days Holiday
* 50% In-store Uniform Discount
* Discounted Gym membership
* Cycle to work scheme
* Group Wide 20% Discount across all Frasers Group brands
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