Client Services Manager
Huddersfield, Clare House
Permanent, full time (37.5 hpw)
Salary £27,338 paand great benefits including Health Cash Plan plus on-call shift payment of £14.30 per session
Home, a place where you belong
Want to lead a team that really cares and empowers customers to live their best life?Join us as our Client Services Manager and lead our team to deliver person centred housing related support and make it a Great Place to Work for our colleagues! Youll manage our services which house customers experiencing homelessness, past trauma and maybe substance misuse. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers!
Typical day as a Client Service Manager
Leading our team of support workers and coordinators, youll help us deliver our person centred, efficient, quality housing support services to our customers aligned to our contracts
Youll coach your team and manage individual and team performance
Youll be a Safeguarding lead for the team, and oversee the health and safety checks and risk assessments are completed and recorded
Youll promote the service, ensuring that its visible and accessible to referring agencies and self-referring customers and promote our brand in the community
Youll ensure the quality of the service evidenced by KPIs and customer satisfact...