The role - Temporary Customer Service Administrator Pay rate - £13.00 Per hour Location - Glasgow City Centre, walking distance from Glasgow Central Hours - 9.00-17.00 - Monday to Friday Contract - Ongoing We are currently recruiting for Temporary Customer Service Administrators to join our temporary team based in our client's modern city centre office. As you are joining an existing team, there will be lots of support and training will be provided. To be considered for this role you must be able to start work immediately and be able to commit to the role until December 2025. This is a great opportunity to join a fast-growing organisation and provide a pivotal service to their customers through gathering information and talking them through the process required to open their case. Due to the nature of the role, candidates must be able to successfully pass a financial background check. Duties: Taking ownership of inbound enquires - recording all customer information accurately and at pace. Delivering exceptional customer service at all times. Transferring calls to correct departments and scheduling call backs. Creating follow up tasks and making diary entries. Arranging appointments. Liaising with clients and third-party companies. Essential candidate skills: Previous customer service/administration experience Excellent IT skills A positive attitude and desire to go the extra mile for each cl...