Market Veterinary Centre, Barnstaple, Barnstaple, South West
We are looking for a Part time receptionist to join our friendly team at Market vets on a temporary contract to cover maternity leave. You will be the first point of contact for our customers, delivering excellent client and patient care.
The Receptionist role includes the following responsibilities:
* Warmly greeting clients and their pets with a friendly, compassionate, and helpful demeanour
* Efficiently managing the diary to maximize appointment slots, handle online bookings, and address emergencies while maintaining client records in compliance with GDPR
* Answering busy phone lines, emails, and other client communications
* Registering clients for the Pet Health Club
* Processing payments
About Us
We offer a vibrant workplace where you will be joining an enthusiastic and motivated team. You will join a friendly, caring and progressive team of 11 Receptionists, 14 Veterinary Surgeons, 15 Registered Veterinary Nurses.
We are looking for someone who is pro-active with exceptional communication skills, has great attention to detail and will enjoy a fast-paced busy environment whilst providing excellent customer care.
This is a part-time position working 15 hours a week across Friday’s and Saturday's.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
Market Veterinary Centre, Barnstaple
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