Job Description:
Job information Head of PR Communications and Social at Ocado Retail. This role is based in Hybrid work in Hatfield, United Kingdom. The position requires a candidate with a recent GCSE education. The vacancy is within the Retail sector and is currently open.
Job Responsibilities:
Team: PR, Social & Comms
Ref.: VN927
Type: Permanent
Location: Hatfield
Head of PR Communications and Social
Contract type: Permanent
Location: Hatfield (Hybrid working - 3 days in the office)
Working hours per week: 40 hours
Level: Head of Department
Application closing date: Thursday 22nd May 2025
About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.
We're Ocado Retail, a joint venture between Ocado Group and M&S, and the world's largest dedicated online supermarket ocado.com. We offer a wide range of M&S food online, the broadest online supermarket range in the UK, and the innovative Zoom by Ocado same-day delivery service.
About the team and the role
As our Head of PR Communications and Social, you will lead our external communications, ensuring our company positions are effectively communicated, and oversee organic social and influencer strategies.
This role covers all aspects of communications from consumer PR, corporate PR, public affairs, internal communications, to organic social. You will manage a team of eight and external agencies.
Key Responsibilities:
* Organic social strategy: Develop and implement strategies to increase engagement and audience, define KPIs, and align with brand tone and identity.
* Influencers: Redefine influencer strategies, optimize budgets, ensure quality and safety, and coordinate with marketing teams.
* Strategy & advisory: Collaborate on communication strategies and advise leadership.
* Consumer and corporate PR: Lead PR initiatives, media relations, and reputation management.
* Public affairs: Advise on legislation, build industry relationships, and stakeholder engagement.
* Internal Comms: Maintain relationships within Ocado Group and M&S, manage messaging and escalations.
Candidate Profile:
* Experience in retail, preferably grocery/food/drink.
* Proven achievement in communications, PR, and public affairs at senior levels.
* Experience in social media and influencer management.
* Leadership and team management skills.
* Self-starter with proactive approach.
* Strong representation and communication skills.
* Ability to interact with legal, finance, and operations teams.
* Knowledge of public policy related to ecommerce, sustainability, or health is a plus.
Benefits:
Join Ocado Retail to work with a leading online retailer, develop your career, and enjoy benefits such as health & wellbeing support, bonus schemes, discounts, flexible working, and more.
Hiring Process & Inclusivity:
We value all applicants and ensure a fair process. Reasonable adjustments are available upon request. We are an equal opportunities employer.
Keywords: Hatfield jobs
Application deadline: 2025-06-08
#J-18808-Ljbffr