**Additional Information**
**Job Number** 26056059
**Job Category** Food and Beverage & Culinary
**Location** W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AX
VIEW ON MAP (https://www.google.com/maps?q=W%20Edinburgh%2C%201%20St%20James%20Square%2C%20Edinburgh%2C%20Scotland%2C%20United%20Kingdom%2C%20EH1%203AX)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**W Edinburgh is hiring a Room Service Supervisor to join the team! We invite you to play an integral part in bringing to life this award-winning hotel, situated in the heart of Edinburgh. With W Edinburgh winning the coveted u201cScottish Hotel of the Year 2025u201d award, now is the perfect time to join the team and take your career to the next level.**
**ABOUT THE BRAND**
Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. Weu2019re here to open doors and open minds. With us, thereu2019s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.
**ABOUT THE ROLE**
Reporting to the Room Service Manager, the Room Service Supervisor at W Edinburgh will have overall responsibility for daily operations of the Room Service team, ensuring guests receive a flawless service.
Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is organized, detail-oriented and passionate!
As Room Service Supervisor, key aspects of your role will include:
Create a positive working environment, while providing support and guidance to the room service team
Ensure high levels of service are being achieved
Answer any questions on the menu selection, including how food has been prepared, any modifications that can be made, and what allergens are present
Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs and special requests
Maintain cleanliness of work areas, china, glass and silverware before serving it to guests
Present physical and accurate check to guests and process payments on service
Follow health and safety guidelines and policies to report accidents and injuries
Our ideal Room Service Supervisor is someone who has:
Strong organization and multi-tasking skills
The ability to stay calm under pressure
The ability to prioritize
Confidence interacting with guests
Good communication skills
A positive mindset
A genuine passion for working in hospitality
In return for your hard work, we give you:
World class training and development, including leadership development
Unlimited career opportunities (internationally and locally_
Enhanced holiday entitlement u2013 starting at 28 days (including bank holidays) and increasing with length of service
Company pension scheme
Private medical insurance
Wellness and mental health programmes
Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
Discounts for your friends and family
**ABOUT THE PROPERTY**
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a fau00e7ade featuring a winding steel ribbon u2013 reflecting the cityu2019s festival spirit u2013 this 12-storey structure will be the centerpiece of Nuveen Real Estateu2019s Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel aims to help redefine the cityu2019s hospitality landscape. Accordingly, itu2019ll fuse the brandu2019s signature amenities with modern design and W Happenings, highlighting whatu2019s new in design, fashion, music and culture.
The new W hotel will accommodate guests across 244 stylish guestrooms, including 45 suites. While staying here, guests will benefit from the brandu2019s signature Whatever / Whenever service philosophy.
A real highlight of this property will be its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities planned are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect place for you, apply to be a Room Service Supervisor with us today!
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotelsu2019 mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. Weu2019re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guestsu2019 passions to life. If you are original, innovative, and always looking towards the future of whatu2019s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.