Visitor Assistant (18.5 hours per week – Walker Art Gallery), National Museums Liverpool
October 2, 2025
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Location:Liverpool (Walker Art Gallery)
Contract Type:Temporary
Position Type:Part Time
Closing Date:Thursday 09 October 2025 at 12 noon
The Vacancy
Our peopleare at the heartof National Museums Liverpool.Colleaguesfrom across the NML teammake a difference everyday,creating memorable experiences for everyone and challenging expectations.We pride ourselves on being a place for everyone, butwe are always aiming higher, aspiring to be representativeof the communities we serve. Through our people, we are building a culture which embeds trust, respect and inclusionand an organisationin which people areengaged and empowered to enable National Museums Liverpool to evolve. You could be just the right person to join us.
We currently have the postof Visitor Assistant (18.5 hours per week – Walker Art Gallery) available.
Reporting to the Duty Manager (Visitor Experience), as a Visitor Assistant you will work within the Visitor Experience Team and be the first point of contact for our visitors, providing a welcoming, friendly, safe and enjoyable visit. You will interact with a diverse range of audiences to get the most from their visit, helping them to engage with our exhibitions, collections and activities whilst supporting our mission to create memorable experiences for everyone – challenging expectations.
We aim to deliver a high-quality, positive and rewarding museum experience that will encourage children, young people, and adults to gain the knowledge and skills they need to develop their educational attainment, cultural awareness, and life chances.
Being passionate about people, and excellent customer service, is essential. An ability to respond independently to queries and spot an opportunity to improve someone’s visit with well-timed guidance is also a must. You’ll also play a key role in maintaining our high Health, Safety & Security standards.
If you think you match the job description and our organisation ethos then click on the link to apply with your CV and supporting statement indicating how you meet the person specification.
Additional Information
Disclosure and Barring Service Checks (DBS)
National Museums Liverpool carriesout checks, at a level appropriate for each role, as part of our recruitment process. Checks are completedthrough the Disclosure and Barring Service, following a successful interview and conditional offer. Details of these checksarerestricted to the People Team and not shared with recruiting managers.
National Museums Liverpoolare not currently a sponsor organisation for those applying from outside of the UK. This means that we will be unable to sponsorapplications for a work visas from those who live outside of the UK and do not currently hold the right to work.
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