Covering Sussex, Surrey and Kent £32,000 to £35,000 per annum We are looking for a Cleaning Account Manager to join our specialist Make Ready business. Churchill’s Make Ready division provides specialist vehicle preparation and station cleaning services within the Ambulance service which includes infection prevention control, technology, auditing and training. As Cleaning Account Manager you will be managing a workforce team of 70 to ensure cleaning standards are met and maintained to a high level to ensure the delivery of the Make Ready Programme within an NHS Ambulance Trust. You will ensure Churchill deliver a safe, customer focused, cost effective, efficient and compliant service in order to meet its contractual and legal obligations. As Cleaning Account Manager, you will: Maintaining strong client relationships with high levels of satisfaction, providing and maintaining the quality of service delivery Manage, recruit, and coach local service teams Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager. Hold regular contract and specification review meetings with customers Be responsible for ensuring Health & Safety procedures and legislation is adhered to Look for opportunities for continuous improvement, cost savings and account growth. As Cleaning Account Manager, you’ll have: Excellent communication and people management skills, with strong leadership and motivational skills, and the ability to forward plan, work under pressure and influence at a senior level Experience with financial forecasting, budgeting, and analysis Working knowledge of Health and Safety systems in the cleaning industry Ability to work to tight timescales Experience working with education clients previously would be highly desirable Passionate, flexible, trustworthy, and innovative. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: Employee Ownership – You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year – Give back to a cause that matters to you Exclusive perks and discounts – More than 250 deals available Ongoing training and development – From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: Security clearance (DBS) is required for this role