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Client relationship manager

Birmingham (West Midlands)
QA Ltd
Client relationship manager
Posted: 7 August
Offer description

QA Ltd Birmingham, England, United Kingdom


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QA Ltd Birmingham, England, United Kingdom

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QAis one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.

By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.

As a Client Relationship Manager you will develop new and grow existing customer/partner relationships to deliver against specific, measurable targets.

Job Description


* Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
* Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
* Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
* Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
* Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets
* Deliver high levels of customer service that lead to long-term commercial relationships
* Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space
* Uncover revenue opportunities through thorough exploration of clients problem/need

About You

* Track record of achieving sales targets
* Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment
* Experience using IT systems e.g. Client Relationships Management systems
* Proficient in Microsoft Office

What We'll Do For You!

How We’ll Help With Finance Matters

27 days holiday

Competitive salary

In addition to pension, group income protection and life assurance,QAare offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.

Personal growth

Learning and opportunity is at the core of what we do – and that applies to you too!

You’ll have the unique opportunity todevelop your skillson ourQAauthored coursesin the latest tech (you’ll get3 training days/year to do this). You can also delve deep into ourworld-class digital learning content on a variety of tech and business topics. Or perhaps you’d like toenrolon aDegreeorMasters programmeto enhance your skillset or learn new things.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings onThe Inclusive Top 50 UKEmployers List are a testament to this.

We are proud to be aDisability Confident employer.All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

A Little About QA

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.

We believe skills alone aren’t enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training,and self-paced learning.

QA is headquartered in London and New York. Learn more at QA.com

If this is what you’re looking for, here are the next steps:

Hit the apply button and register on ourQAwebsite to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn –Fiona Marlow or email me: Fiona.marlow@qa.com - happy to help!

#QA #theresnoplaceli


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Sales, Business Development, and Consulting
* Industries

Business Consulting and Services

Referrals increase your chances of interviewing at QA Ltd by 2x

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