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View more categories | View less categories | Sector: Retail and Wholesale | Role: Assistant | Contract Type: Variable Hours | Part Time
About the Role
At Virgin Media O2, we're committed to making every interaction meaningful. As a Retail Advisor, you'll deliver exceptional customer service, helping customers find products and services that meet their needs.
What You'll Be Doing:
* Welcoming customers with friendliness and approachability.
* Building rapport to understand and address customer needs.
* Showcasing products and achieving performance targets.
* Maintaining an inviting and organized store environment.
Who We Are
Virgin Media O2 is the UK's fastest broadband network and a leading mobile provider, expanding to serve millions of new customers.
The Must-Haves:
* Confidence, strong communication skills, and a passion for service.
* Resilience and motivation to meet goals.
* Flexibility to work different shifts and handle customer demands.
* An eagerness to learn and grow in a dynamic retail environment.
Additional Qualities:
* Interest in technology and its benefits.
* Retail, sales, or customer service experience (preferred but not essential).
* Proactive attitude and team spirit.
What’s In It For You:
We support your success with tailored training, including a 4-day induction. Benefits include:
* Hourly rate of £12.40, with earning potential through accreditation.
* Opportunities for progression via our accreditation program.
* 23 days' annual leave, plus a day off for your birthday, with options to buy or sell leave.
* Up to 10% pension scheme matching.
* Employee benefits like BUPA medical cover, healthcare, and life assurance.
* Family-friendly policies including neonatal leave, paternity leave, and carers leave.
Next Steps:
After applying, you'll complete an online assessment. Successful candidates will be contacted by our recruitment team for further discussion.
Don't miss this opportunity! Apply today to start a rewarding career with Virgin Media O2, creating memorable experiences for our customers.
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