1. Competitive salary on offer
2. Opportunity to join a fast growing e-commerce business!
About Our Client
This opportunity is with a medium-sized company operating in the retail industry. They are committed to providing exceptional products and services to their customers, supported by a dedicated and professional team.
Job Description
3. Liaising with wholesale and retail customers in a professional and timely manner
4. Processing customer orders accurately and efficiently
5. Issuing invoices and maintaining accurate order records
6. Providing customer support via WhatsApp, email, and other communication channels
7. Answering customer questions and resolving issues in a clear and professional manner
8. Ensuring customer orders are packed, processed, and dispatched on time
9. Assisting with packing and operational fulfilment as required
10. Monitoring order progress and helping to troubleshoot delays or delivery issues
11. Supporting stock coordination and general supply chain management
12. Assisting with the movement of goods through the order fulfilment process
13. Helping maintain accuracy across inventory, orders, and dispatch records
14. Working closely with internal teams to ensure smooth operational flow from order receipt through to delivery
The Successful Applicant
A successful Sales Order Processor should have:
15. Previous experience in office administration, operations, customer service, or order processing
16. Strong organisational skills and excellent attention to detail
17. Good written and verbal communication skills
18. Confident using email, WhatsApp, invoicing systems, and general office software
19. Comfortable carrying out both clerical and practical hands-on tasks
20. Ability to manage multiple priorities and work efficiently under pressure
21. A proactive and solutions-focused approach
22. Experience supporting stock control, fulfilment, or supply chain activity would be advantageous
23. Experience working with both wholesale and retail customers is desirable
What's on Offer
24. Competitive salary ranging from £26,000 to £30,000 per annum.
25. Permanent position with opportunities for career development.
26. Free on-site parking and office close to main public transport links.
27. Supportive and collaborative working environment within the retail industry.
28. Potential additional benefits to be discussed at the interview stage.
If you are a motivated Sales Order Processor looking for a new challenge, we encourage you to apply today!