We are seeking a dedicated Service Administrator to join our clients industry leading team who are based in Swanley! In this temporary full-time position, you will be instrumental in ensuring services run smoothly and efficiently, all while providing exceptional customer support. Role: Service Administrator Location: Swanley (free parking on site/10 min walk from station) Salary: £26,000 Start: ASAP What You'll Do: As a Service Administrator, you'll be at the heart of the operations, coordinating and streamlining our service processes. Your responsibilities will include: Schedule and dispatch technicians Monitor service calls to ensure timely responses to customer inquiries Maintain accurate records Prepare and file reports on service activities and customer feedback Serve as the primary point of contact for customers regarding service inquiries and scheduling Track inventory levels of parts and supplies Coordinate with suppliers to order necessary materials and equipment Prepare invoices for services rendered and assist with billing inquiries Collaborate with technical staff to troubleshoot issues and provide solutions Ensure compliance with safety regulations and company policies in all service operations Assist in training technicians on safety protocols and best practises What We're Looking For: A proactive and organised individual who thrives in a fast-paced environment. Strong communic...