We are seeking a dedicated Service Administrator to join our clients industry leading team who are based in Swanley! In this temporary full-time position, you will be instrumental in ensuring services run smoothly and efficiently, all while providing exceptional customer support. Role: Service Administrator Location: Swanley (free parking on site/10 min walk from station) Salary: £26,000 Start: ASAP What You'll Do: As a Service Administrator, you'll be at the heart of the operations, coordinating and streamlining our service processes. Your responsibilities will include: Schedule and dispatch technicians Monitor service calls to ensure timely responses to customer inquiries Maintain accurate records Prepare and file reports on service activities and customer feedback Serve as the primary point of contact for customers regarding service inquiries and scheduling Track inventory levels of parts and supplies Coordinate with suppliers to order necessary materials and equipment Prepare invoices for services rendered and assist with billing inquiries Collaborate with technical staff to troubleshoot issues and provide solutions Ensure compliance with safety regulations and company policies in all service operations Assist in training technicians on safety protocols and best practises What We're Looking For: A proactive and organised individual who thrives in a fast-paced environment. Strong communication skills and a customer-oriented mindset. Experience in service administration or a related field is a plus, but a willingness to learn is key! *AMAZING* Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Access to free eyecare vouchers Temp of the Month awards Timesheets can be completed on mobile devices Perks at work Discount schemes Access to Well-being platforms Next steps… If you're interested in the above role, are available to start immediately and have the skills and attributes listed above then please send me your most up to date CV today. Alternatively if you are not looking for a new role but you have friends, family or colleagues who are looking for a new role, please send them our way! We have a fantastic Refer a Friend Scheme below where you will receive a £100 voucher if we place them! *T&Cs apply. All you need to do is ask them to send their CV to us and quote your name in the email to say you recommended them. Unfortunately, due to the volume of responses we receive we are unable to respond to everyone however if you are shortlisted, we will contact you within 48 hours. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website