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Holding a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities, including, where appropriate, Non-Medical Helper (NMH) and travel support.
Evaluate the suitability of, and offer advice on, appropriate hardware, software, assistive technology, and other aids for each individual.
Produce formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs).
Respond to post-assessment queries received from the customer or relevant Funding Body within the required timeframe.
Conduct a review of a customer's needs when requested.
What we are looking for:
* Exemplary communication skills.
* Excellent report writing abilities and attention to detail.
* Extensive knowledge of the DSA funding guidance.
* An in-depth understanding and current knowledge of a range of relevant Assistive Technology (software and hardware) and its role in addressing challenges across a broad range of disabilities, matching the features and benefits of the Assistive Technology hardware and software package recommended, to the needs of the individual.
* Adept at working to strict KPIs and producing work of excellent quality.
* While the role involves independent/lone working, we are seeking team players keen to work collaboratively with colleagues to do their best for our customers, with an appreciation that individual performance is critical to the success of the team, reliable and dependable with sound organisational skills.
About Government Services
For more than 30 years, Capita has been working across the public and private sectors, solving complex challenges, increasing productivity, enhancing the use of technology and data, improving customer and public services, and adding value to the UK and local economies.
Capita is committed to the local government sector and is the market leader in delivering Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide and have an outstanding track record in Development Management & Planning Policy and Consultancy services.
What’s in it for you?
* A competitive basic salary
* 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
* The opportunity to take a paid day out of the office for volunteering or a cause of your choice.
* Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption, and shared parental leave, paternity pay of two weeks, and more.
* Voluntary benefits tailored to your lifestyle – discounts on retail and socialising, health & wellbeing, travel, and technology.
* Access to Employee Network Groups representing diverse communities for connection and learning.
* Opportunities to develop your career within Capita.
What we hope you’ll do next:
Click ‘Apply now’ to complete our short application so we can learn more about you.
We are an equal opportunity and Disability Confident employer, committed to an inclusive, barrier-free recruitment process and work environment. If you need the job description or application in an alternative format or support, please contact us at 07784 237318. For more information on our equal opportunities and process adjustments, visit the Capita Careers website.
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