Internal Sales Executive Colchester Location: Colchester, Essex Salary: £27,000 basic up to £3,000 bonus Hours: Monday to Friday, 37.5 hours Contract: Permanent Our client, a growing UK business, are looking for an Internal Sales Executive to join its established office-based sales team in Colchester. This role would suit someone with experience in internal sales, inside sales, sales support or customer service, who enjoys building relationships, handling inbound enquiries, and working in a fast-paced commercial environment. The Role Working from a modern Colchester office, the Internal Sales Executive will act as a key point of contact for trade customers, supporting sales activity and ensuring a high level of customer service. Youll work closely with both customers and the External Sales team to maximise opportunities and ensure smooth order processing. Key Responsibilities Handling inbound sales enquiries via phone and email Providing quotations, pricing and product information Processing and managing customer orders accurately Building strong relationships with merchants and trade customers Identifying upsell and cross-sell opportunities Supporting External Sales with account management and follow-ups Managing back orders and liaising with logistics and warehouse teams Resolving customer queries and issues efficiently Updating CRM / ERP systems with accurate information Experience & Skills Required Experience in an Internal Sales, Sales Support, Inside Sales or Customer Service role Strong communication and relationship-building skills Commercially aware with a proactive, sales-focused mindset Highly organised with good attention to detail Confident using Microsoft Office CRM / ERP experience beneficial but not essential Able to work independently and as part of a team Whats on Offer £27,000 basic salary Up to £3,000 annual bonus Early 4pm finish on Fridays 23 days holiday (with Christmas/New Year closure) Birthday day off £25 per month gym contribution Training and long-term career development Stable, growing business with a supportive team culture How to Apply To apply for this Internal Sales Executive job in Colchester, please submit your CV via this advert. All applications will be treated in the strictest confidence.