We’re looking for an experienced Network Manager to lead our Network Services, Operations and Delivery functions across a large, complex, multi‑country environment. This high‑impact leadership role is responsible for ensuring our network is stable, secure, resilient and future‑ready while driving major transformation initiatives across Europe.
You’ll operate within a modern, partner‑enabled model – owning service performance, shaping strategy, governing operations, and managing key vendors and MSPs. With more than 33,000 users, 20+ countries, and a federated IT landscape, this role is ideal for someone who thrives on scale, complexity and meaningful change.
What You’ll Lead
* Lead and develop a team of ~7 network specialists across service, operations and delivery.
* Build a high‑performance culture focused on reliability, service excellence and continuous improvement.
* Provide coaching, direction and subject‑matter leadership.
Service Ownership & Operational Governance
* Own end‑to‑end network services across WAN/SD‑WAN, LAN/WLAN, Firewalls, Remote Access and Public DNS.
* Oversee operational performance across internal teams and MSPs, ensuring SLAs, KPIs and ITIL processes are met.
* Ensure robust incident, problem, change and lifecycle management.
* Shape and execute the network strategy and roadmap, including Zero Trust, network simplification, cloud networking and secure access.
* Lead major transformation programmes and ensure alignment with architecture, cyber security and enterprise strategy.
* Manage strategic relationships with key vendors and MSPs.
* Lead governance forums, service reviews, escalations and performance reporting.
* Ensure partners meet compliance, security and service quality expectations.
Risk, Compliance & Security
* Ensure network services meet regulatory, compliance and audit requirements.
* Maintain strong asset and configuration management practices.
Stakeholder Engagement
* Partner with IT Leadership, Architecture, Workplace, Data Centre & Cloud and Shared Services teams.
* Act as a trusted advisor to business units and operating companies.
* Communicate service health, risks and opportunities in clear, business‑focused language.
Project & Delivery Oversight
* Oversee planning, governance and delivery of network projects.
* Support key initiatives including Zero Trust pilots, asset management, refresh cycles and architectural transitions.
What You Bring
* A results‑driven leader with courage, resilience and a strategic mindset.
* A moderniser who challenges the status quo and drives innovation.
* A great collaborator with excellent decision‑making and communication skills.
* Customer‑focused, motivated and able to coach and develop others.
Functional Expertise
* Deep knowledge of networking technologies, tools and platforms.
* Experience across multiple vendors and software products.
* A developed project management and vendor management capability.
* Ability to translate business needs into technical solutions.
* Skilled in communicating complex concepts to technical and non‑technical audiences.
* Professional certifications (ITIL, Cisco, Azure, CompTIA+) are highly desirable.
* Fluent English; a second European language is a plus.
Experience & Education
* Degree or diploma in IT, business or a related field.
* Significant hands‑on technical experience in network operations.
* Significant leadership experience within network or infrastructure teams.
* Experience in construction materials or industrial manufacturing is an advantage.
* Comfortable working in a federated, matrixed organisation.
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