Where:
Darlington
Full time:
Permanent
Salary:
£25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate:
£12.82 per hour rising to £13.12 per hour at 9 months in role
Shifts:
The department is open from 08:00am until 06:00pm, with no late evening shifts and only one weekend in three.
Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or life skills built from years of building relationships. If so, you have the transferable skills to succeed in a Payment Support role with EE.
Join our Payment Support Team in Darlington to support and guide customers during difficult times. Whether it's helping with billing queries, assisting those behind on payments, or other needs, with our training, you'll become the expert they rely on. Every interaction delivers a personal, excellent service.
We understand life is dynamic, and this role is designed with flexibility in mind. We support your success by allowing you to schedule your own breaks, bank time, and the option of occasional home working.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year, for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, saving you hundreds of pounds annually.
* Support to develop your career; we’re passionate about growth and development.
* Season Ticket Travel Loan to fund your commute upfront.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental to protect you and your family.
Enjoy a great team culture, meaningful support, and tailored training to build a lasting career. What are you waiting for? #J-18808-Ljbffr