Customer Service Specialist - Hybrid -Scotland - German Speaking
Customer Service Specialist - Hybrid -Scotland - German Speaking
2 weeks ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from MRL Consulting Group - niche technology recruitment, globally.
Are you a customer-focused professional with a passion for delivering exceptional service? Do you thrive in a fast-paced, international environment? We are looking for a Customer Service Specialist to join our dynamic team, supporting key clients across Europe.
About The Role
As a Customer Service Specialist, you will be the first point of contact for customers, handling inquiries, processing orders, and ensuring smooth communication between internal teams and clients. Your role will be crucial in building strong relationships and ensuring customer satisfaction.
Key Responsibilities
* Provide outstanding customer support via phone, email, and live chat.
* Process orders, track shipments, and handle returns efficiently.
* Liaise with internal departments such as Sales, Logistics, and Finance to ensure seamless service delivery.
* Maintain accurate customer records and documentation.
* Resolve customer inquiries and issues in a timely and professional manner.
* Support account managers with client interactions and follow-ups.
* Identify opportunities to improve processes and enhance the customer experience.
What We’re Looking For
* Fluent German and English (written and spoken).
* Previous experience in customer service, sales support, or order management
* Strong communication and problem-solving skills.
* Ability to work in a structured and detail-oriented manner.
* Proficiency in CRM systems, ERP software, or Microsoft Office.
* A proactive, team-oriented approach with the ability to multitask in a fast-paced environment.
What’s in It for You?
* Competitive salary and benefits package.
* A collaborative and supportive work environment.
* Opportunities for career growth and development.
* Work in a global company with a strong reputation in the industry.
If you are a motivated customer service professional with German language skills looking to grow your career, we would love to hear from you! Apply today!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at MRL Consulting Group - niche technology recruitment, globally. by 2x
Sign in to set job alerts for “Customer Service Specialist” roles.
Glasgow, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Health Information Service Call Operator
Glasgow, Scotland, United Kingdom 6 days ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Front Desk Hospitality Agent - Part Time
Glasgow, Scotland, United Kingdom 1 day ago
Barrhead, Scotland, United Kingdom 1 week ago
Barrhead, Scotland, United Kingdom 1 week ago
Health Information Service Call Operator
Clydebank, Scotland, United Kingdom 5 days ago
Glasgow, Scotland, United Kingdom 4 hours ago
Glasgow, Scotland, United Kingdom 1 month ago
Livingston, Scotland, United Kingdom 19 hours ago
Stirling, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Motherwell, Scotland, United Kingdom £21,175.00-£23,532.00 6 days ago
Glasgow, Scotland, United Kingdom 5 days ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Customer Service Representative - Backshift
Glasgow, Scotland, United Kingdom 5 days ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 2 days ago
Glasgow City, Scotland, United Kingdom 1 week ago
Clerical Officer/Receptionist - Specialist Children’s Services
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Cumbernauld, Scotland, United Kingdom 2 weeks ago
Paisley, Scotland, United Kingdom 1 month ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Senior Customer Service Representative - Backshift
Glasgow, Scotland, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr