A recruitment specialist in Scotland seeks a Project Specialist / Escalations Engineer. The role requires expertise in project delivery and high-level technical support, primarily focusing on Microsoft 365, Azure, and networking environments. Ideal candidates will have over 5 years of IT support experience, strong problem-solving abilities, and excellent communication skills. Responsibilities include managing complex projects, resolving escalations, and producing technical documentation. Applicants must hold a bachelor's degree in a relevant field and have the right to work in the UK without visa sponsorship.
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