Location: Roslin, Midlothian
Job Type: Full-time (flexible)
Salary: £25K
Start Date: Immediate
A unique opportunity to grow with a purpose-led brand.
Sisalwool is looking for an enthusiastic, proactive, and detail-oriented Sales and Administration Assistant to join our team. This is a fantastic opportunity for school leavers, and recent college or university graduates who are eager to gain hands-on experience across a range of sales, marketing, and administrative functions in a fast-growing, sustainable company.
About Us
At Sisalwool, we are passionate about natural materials and quality products. We specialise in producing high-performance insulation that combine the technical strength of sisal fibre with the natural thermal and acoustic benefits of wool. We're a small, friendly team with big ambitions—and we’re excited to bring on someone who shares our values.
What You’ll Be Doing
As a Sales and Administration Assistant, you’ll be involved in a wide range of tasks supporting our sales, operations, and marketing teams:
* Responding to customer and client enquiries via phone, email, and social media messages with professionalism and clarity
* Recording and managing sales leads using CRM systems
* Working closely with our Sales Manager to track customer interactions, follow up on leads, and identify sales opportunities
* Conducting market research to help identify new markets, trends, and competitor activity
* Coordinating the logistics and bookings for trade shows and industry events
* Managing orders for merchandise, print materials, and promotional items
* Organising the dispatch of customer orders from our workshop and off-site warehouse
* Managing, recording and replenishing stock and general organisation of our workshop
* Preparing and sending product samples to prospective clients and customers
* Supporting general office and administrative tasks as needed
Who We’re Looking For
We’re not expecting years of experience—we’re looking for someone who is motivated, curious, and ready to learn. This role will suit someone who is organised, tech-savvy, and keen to gain exposure to multiple aspects of a growing business.
Essential Skills & Qualities
* Strong organisational and time-management skills
* Good written and verbal communication
* Confidence using technology (email, spreadsheets, online platforms)
* A friendly and professional manner with strong interpersonal skills
* A proactive and adaptable attitude to problem-solving and multitasking
Desirable (but not essential)
* Experience with social media platforms (e.g., Instagram, LinkedIn, Facebook)
* Familiarity with CRM systems or order management tools
* Interest in the building industry, sustainability, or natural materials
What We Offer
* A friendly, inclusive, and supportive team culture
* Hands-on training and mentoring from experienced team members
* Exposure to a broad range of responsibilities and learning opportunities
* Flexible working hours (where applicable)
* Opportunities for future growth and development within the company
* The chance to be part of a brand making a positive impact on people and the planet
How to Apply
If you’re excited about this opportunity and think you’d be a great fit, please send your CV and a brief cover letter explaining your interest in the role.