Contracts Manager – Adler & Allan
Location: Brize Norton, England
Type: Full‑time, Permanent
Salary: Competitive, plus benefits
Overview
The Contracts Manager will be the primary Point of Contact for key customers, oversee all customer contract compliance, manage customer portals and attend regular meetings. The role supports the sales team in new customer bids and integrates contracts into Operations.
Responsibilities
* Day‑to‑day management of services and act as primary PoC for customers.
* Internal representation of customers and provide contract leadership.
* Ensure planned preventative maintenance meets customer requirements.
* Complete reactive/remedial works to a satisfactory standard and within timeframe.
* Maintain accurate completion of the customer portal.
* Manage performance against Service Level Agreements.
* Provide reports and presentations to customers.
* Feedback to customers on problem sites, including suggested works to alleviate future issues.
* Support Operations and finance with any customer queries.
* Review change orders initiated by customers.
* Attend regular meetings with customers.
* Resolve any service issues arising.
* Ensure Adler & Allan and approved sub‑contractors adhere to customer policies, procedures and relevant requirements.
Qualifications
We are looking for an experienced Contracts Manager with strategic advice, full lifecycle contract management, excellent negotiation and communication skills, and a track record of ensuring compliance.
Benefits
* Enhanced maternity, paternity and adoption pay and leave
* Company pension
* Life assurance (4× salary)
* Medicare Cash Plan with up to 4 dependants
* Refer a friend scheme
* Employee assistance programme
* Competitive annual leave plus bank holidays
* Training and career progression opportunities
Equal Opportunity
Adler & Allan are committed to fostering diversity and inclusion. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, please let us know.
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