As Sales Tender Repairs Specialist Supervisor, you and your team will provide administrative support for salespersons and sales manager, enabling them to maximize the time spent on customer activities and proactive activities. The administrative support covers activities related to repair sales support.
The Sales Tender Repairs Specialist Supervisor may also specialise in an area of support, namely Repair Tendering and will still cover set planner groups for the purpose of tender along with supervisors’ duties and manage tendering reporting, or 3rd Party Inspections. In this position you will mainly interact with salespersons, operations supervisors, field technicians, KONE Customer Care Organization.
In this position you will be responsible for setting short term and long-term sales and customer relationships targets aligned with the unit’s overall sales targets. You will lead the sales process and sales team to achieve the sales targets by coaching and developing.
Key Responsibilities:
Leadership / People Management
1. Leads the sales team (Salespersons, Sales Specialists) to be proactive with customers, to use KONE solution selling methodology and to communicate the value of KONE solutions to customers’ own performance.
2. Coaches the team members to achieve better results through constant one to one dialogue and sharing of best practices.
3. Ensures adequate resources to achieve the short- and long-term targets.