Ready to make a real impact in Primary Care?
We are seeking 2 motivated and high-performing MedicalSecretaries to join the Wokingham Division of Modality Partnership. This part-timerole for 30 hours offers the opportunity to provide a high-quality referral andadministrative service, supporting GPs and wider clinical teams to delivertimely, patient-centred care across Primary Care and secondary care pathways.
At Modality Partnership, our CARE values Commitment,Accountability, Respect and Excellence underpin everything we do. You will joina supportive and forward-thinking team that demonstrates these values dailywhile contributing to service efficiency, quality improvement, and innovativeways of working.
Why Join Us?
Minimum 27 days annual leaveplus 8 bank holidays (pro rata)
Employee discounts andbenefits scheme
Employee Assistance Programme(EAP)
Education and careerdevelopment pathways
Enhanced family-friendlypolicies, flexible working options, and wellbeing support
Main duties of the job
This role is a varied, hands-on referral administrationposition requiring excellent organisational skills, attention to detail, andthe ability to prioritise work effectively. You will manage and processreferrals in a timely manner, ensuring accuracy and adherence to practice andNHS protocols, while responding to varying levels of urgency across theDivision.
Working collaboratively with local divisions, DivisionalBoards, and the National Modality Business Support Team, you will contribute toefficient service delivery and support innovative approaches to referralmanagement. This role requires flexibility, initiative, and adaptability areessential. You will be expected to work resourcefully within the team to ensuretasks are completed to a high standard while meeting time-limited deadlines.
About us
Our Wokingham practices are part of Modality Partnership,one of the UKs largest GP super-partnerships, serving over 450,000 patientswith a workforce of more than 1,500 staff. We are committed to continuousimprovement, innovation, and scalable solutions that enhance both patient careand staff experience.
In this role, you will build a broad portfolio ofadministrative and referral management skills, working closely with keystakeholders to harmonise processes, improve ways of working, and supportsustainable change within Primary Care. All employees are encouraged to alignwith and uphold our CARE values.
Modality Partnership is proud to be an Equal OpportunitiesEmployer, committed to fair and inclusive recruitment in line with the EqualityAct 2010.
Application Process
If you are career driven, organised, and passionate aboutsupporting improvements in patient care through effective administration, weencourage you to apply and join the Wokingham Division of Modality Partnership.
Job responsibilities
Please refer to the supporting documents for the full jobdescription outlining the core responsibilities of this role.You will enjoy this role if you are organised, proactive, and enjoy thinkingcreatively to improve day-to-day working practices while collaborating closelywith leadership and operational teams.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations As part of recruitment to Modality Partnership, vaccination status will be reviewed to support the management of individual and environmental risks. Support will be provided where required, and evidence may be requested for roles where vaccinations are mandatory.
Right to work All applicants invited to interview will be required to provide proof of theirright to work in the UK.
References References must be obtained prior to employment, including one from yourcurrent or most recent employer.
Employment history Any employment gaps of six weeks or more must be declared.
Person Specification
Skills
* Highly accurate typing with advanced word-processing capability
* Strong diary management skills with the ability to organise and balance workloads
* Excellent prioritisation skills, ensuring deadlines are met in fast-paced environments
Knowledge
* Experience working in a high-volume administrative or medical secretarial role
* Knowledge of GP practice protocols and procedures
* Experience using NHS systemsCompetent in MS Word, Outlook, Excel and related software
* Understanding of medical terminology and referral pathways
Personal Qualities
* Professional and reliable approach to work
* Excellent telephone manner
* Strong communication skills and attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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