Private Client Legal Secretary – Join Our Award-Nominated, Modern & People-Centred Firm
Location: Leamington Spa
Hours: Full-time or Part Time
Department: Private Client (Wills, Probate & Estate Planning)
Firm: Thomas Flavell & Sons Solicitors (TFS)
Are you an organised, compassionate and detail-driven Legal Secretary with experience in Private Client work?
Do you thrive in a friendly, professional environment where your contribution genuinely makes a difference?
This is your opportunity to join Thomas Flavell & Sons (TFS) — a progressive, award-nominated law firm combining over 200 years of heritage with forward-thinking innovation. Our recent award shortlisting for Wellbeing, Client Care Excellence and Community Impact reflect the culture we've proudly built: modern, supportive, people-focused and constantly evolving.
We call it: "Modern Law with the Human Touch."
As a Private Client Legal Secretary, you'll play a vital role in supporting our Wills & Probate team, ensuring an exceptional client experience and the smooth running of matters from start to finish.
Why Join TFS?
* A warm, supportive and genuinely down-to-earth culture
* A firm regularly recognised for wellbeing, client care and community values
* Forward-thinking leadership that embraces innovation, tech and modern working
* A stable, growing firm with excellent reputation across the Midlands
* Career development, training and opportunities to broaden your skills
* A place where your contribution is valued and recognised
The Role
To provide efficient, professional secretarial and administrative support to Fee Earners in the Wills & Probate department, ensuring high-quality client care and smooth progression of matters.
1. Legal Knowledge & Expertise
* Audio typing
* Drafting of simple Wills and LPAs under Fee Earner direction.
* Assist with drafting and preparing probate applications, OPG documents and other legal paperwork.
* Produce accurate documents, forms and letters on behalf of Fee Earners and the Head of Department.
* Manage diary appointments and ensure documents are ready for client meetings.
* Support file opening/closing, archiving and compliance processes including AML checks.
* Filing, photocopying, and scanning documents on FE files and adding to case management system.
* Manage outgoing post and file administration.
2. Legal Research & Analysis
* Support Fee Earners by locating and organising legal documents and relevant materials when needed.
* Maintain well-organised digital and physical filing systems to ensure smooth access to information.
3. Client Service
* Communicate with clients, executors and third parties in a professional and empathetic manner.
* Take initial enquiries, handle inbound/outbound calls and update enquiry matters.
* Provide a warm, supportive service that aligns with the firm's "Modern Law with the Human Touch" ethos.
4. Communication Skills
* Produce accurate audio and copy typing for letters, forms and legal documents.
* Draft clear, professional correspondence on behalf of Fee Earners.
* Liaise confidently with internal and external parties.
5. Problem Solving & Critical Thinking
* Identify administrative errors or inconsistencies and take proactive steps to resolve them.
* Escalate any concerns that might impact client matters or deadlines.
6. Ethics & Professionalism
* Maintain confidentiality and handle sensitive client information with discretion.
* Uphold firm policies, GDPR obligations, AML compliance and professional service standards.
7. Leadership & Management
(Legal Support Staff level)
* Manage own workload effectively and support Fee Earners by prioritising tasks accurately.
* Assist the wider team in maintaining workflow efficiency and organisation.
8. Commercial & Business Acumen
* Support efficient departmental functioning through accurate document production, scheduling and record-keeping.
* Assist with billing processes and ensure timely administrative support to Fee Earners.
Skills & Qualifications
* Previous experience in a legal secretarial role.
* Fast and accurate typing skills.
* Excellent communication and people skills.
* Strong organisational and multitasking abilities.
* Proficiency in Microsoft Office and legal software.
* High level of professionalism and discretion.
Join a Firm That Truly Values You
This is a fantastic opportunity for a Private Client Legal Secretary who wants to be part of a welcoming, forward-thinking firm where wellbeing, development and client care come first.
Your role will make a meaningful impact on our clients and our team — and you'll be supported every step of the way.
How to Apply
If you're looking for a role where you feel valued, supported and part of a modern, growing firm, we'd love to hear from you.
Apply via our Careers page, contact Lindsey Connolly, Practice Manager, for a confidential conversation, or click APPLY on Indeed
Job Types: Full-time, Part-time, Permanent
Pay: £24,420.00-£27,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Childcare
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Paid volunteer time
* Private medical insurance
* Referral programme
* Sick pay
Work Location: In person