Role
Customer Service Adviser
Location
Diss, Norfolk
Working hours
Monday to Friday
8am
5pm.
Rate of pay
£25,396 per annum
Capacity of role
Permanent position
Our client is a specialist within their division and currently seeking a Customer Service Adviser to join their busy office team.
Candidates will need to be computer literate and will have a natural flair for customer service,
Main duties will include
? Supporting their customer service team and ensuring that a excellent experience across all interactions
? You will be responsible for passing enquiries on to the relevant departments within the team.
? Manage and logging complaints and help direct potential sales leads to the right team.
? Interacting with customers via a multitude of methods and ensuring all documentations is stored correctly and accurately.
? Reaching out to customers for feedback and promote reviews on various channels
Candidate attributes
? Excellent customer service skills
? Good communication skills both written and verbal
? IT Literate skills
? Ability to work in a fast paced environment.
Skills Required
Customer Service, Administration, Administrator, IT Literate, Communication skills,
Keywords
Customer Service, Administration, Administrator, IT Literate, Communication skills,
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