Role Overview
As Branch Manager, you'll lead and inspire a diverse team of 8 colleagues, including sales, drivers, and warehouse experts, while overseeing 2 delivery vehicles. Your mission is to maximize growth, drive success, and keep everything running smoothly, all while prioritizing safety. You will use your deep understanding of the market and your customers to ensure the team focuses on the right opportunities. This role is dynamic and rewarding – if you’re ready to take charge, this is your chance to make an impact!
What You'll Be Responsible For
* Leading Safety & Wellbeing: Champion a strong safety culture, conducting risk assessments and promoting best practices to create an inclusive environment.
* Leading High Performance: Set ambitious goals, inspire the team, track performance, and build adaptable teams with succession planning and ongoing development.
* Customer Service & Sales: Build lasting relationships with your top 10 customers, identify opportunities, drive sales growth, and resolve complaints efficiently.
* Managing Commercial Growth: Cultivate supplier relationships, capitalize on opportunities, monitor financial trends, and manage stock and working capital.
* Operations & Transport Excellence: Ensure high standards of compliance and operational efficiency, optimize layout and safety, and balance resource needs, stock levels, and cost control.
* Driven by Success: Take calculated risks, make bold decisions, and always strive to be the best in everything you do.
Qualifications & Experience
* At least 3 years in merchanting or multi-site customer/trade distribution with a proven track record of delivering growth plans.
* Customer & Colleague Focused: Able to set and achieve growth targets, focusing on customer satisfaction and team development.
* Results-Driven: Consistently meeting budgets and operating plans while driving profitability.
* Skilled Negotiator: Comfortable negotiating face‑to‑face with customers and suppliers, building long‑term relationships.
* Safety & Wellbeing Champion: Lead safety standards and foster a wellbeing culture across the branch.
* Strategic Thinker: Think long‑term, adapt to changing business needs, and bring fresh ideas.
* Agile & Adaptable: Flexible approach, able to pivot and embrace new opportunities or challenges.
* Excellent Communicator: Engage effectively with colleagues and customers, promoting collaboration and clarity.
* Commercially Savvy: Understand P&L, business finances, and commercial markets.
* Ambitious for Growth: Eager to drive growth and seize new opportunities across all areas of the business.
* Decisive: Confident in making decisions that drive business success.
About the Company
At Keyline, we’re the backbone of transport construction, providing building materials that make everything from mini‑roundabouts to motorways and railways come to life. With 40+ branches across the UK, we combine expert knowledge and exceptional service to ensure our customers get the right products at the right time.
Benefits
* Attractive annual salary
* Performance-based bonus that rewards your hard work
* Save‑as‑you‑earn & Buy‑as‑you‑earn schemes for smart financial growth
* Generous contributory pension scheme
* Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation
* Wellbeing support to keep you feeling your best
* MyPerks discounts at top retailers, restaurants, and more
Working Hours
Monday to Friday, 7 am – 4:30 pm, NO WEEKENDS!
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