Customer Service Advisor Location: Exeter, EX5 Job type: Permanent Hours: Monday to Friday 08:30am - 17:00pm Salary: £25,750 per annum Are you someone who thrive in a busy environment, enjoys problem solving and takes pride in delivering excellent service? Our client is looking for a proactive Customer Service Advisor to join their team and become a key point of contact for their retailers nationwide. What you will be doing: Speaking with retailers over the phone and supporting them with orders and queries Processing orders received via email, phone and fax Preparing order acknowledgements, invoices and general adminsiration Working closely with warejhouse and distribution teams to ensure products are delivered on time Applying correct discounts, charges and delivery costs Resolving customer issues with professionalism and care Keeping customer information updated in CRM system Building strong relationships with retailers and internal departments About you: Confident communicator, both written and verbal Competent across Microsoft Office Strong time management and organizational skills Excellent attention to detail Previous telephone based customer service experience is desirable Experience working in a fast paced setting is desirable Familiarity with CRM systems is desirable Benefits: 6.4 weeks starting holiday Flexitime scheme Free eye tests Pension scheme Free parking Staff discount Closing da...