A 15-hour flexible contract with a varying shift pattern, including some weeks with 3 short shifts of 5 hours and others with 2 longer shifts of 7.5 hours. Saturday work may be required on occasion.
As a Counter Clerk in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.
What being a Counter Clerk involves:
* Delivering outstanding customer service to all customers.
* Managing queues to ensure quick and simple access to services.
* Maintaining high standards of governance and attention to detail.
* Supporting your team and colleagues.
What we look for in our Post Office Stores team:
* A passion for providing excellent customer experiences.
* Confidence in team communication.
* Motivation to achieve high standards and results.
* Adaptability to meet company needs and goals.
Our rewards:
In addition to salary, pension scheme, paid annual leave, and employee discounts, we offer deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventure, or entertainment. Our Employee Assistance Programme supports your wellbeing—physical, mental, and financial—whatever the future holds.
About WHSmith:
With over 230 years of history, WHSmith is a beloved hub of the High Street and our customers’ lives. We provide cards and gifts for milestones, books for escape and education, and postal services in our Post Office Stores.
We are proud to be an inclusive employer, where colleagues feel welcome and free to be themselves.
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