Job Title: Hotel Receptionist Location: Hertfordshire Salary: £26,400 per annum Contract Type: Full-time, Permanent Hours: 40 hours per week, 5 shifts over 7 days on a rotating basis About the Role We are currently seeking a friendly, professional, and customer-focused Hotel Receptionist to join our front-of-house team in Hertfordshire. This is a full-time position requiring flexibility to work across a 7-day operation, including weekends and varying shift patterns. Key Responsibilities Greet guests warmly upon arrival and ensure a smooth check-in/check-out process Handle guest queries, complaints, and requests efficiently and professionally Manage bookings, cancellations, and special requests via phone, email, and in person Maintain accurate records and operate the front desk system Liaise with housekeeping and other departments to ensure a seamless guest experience Provide information about the hotel, local area, and amenities Handle cash, card transactions, and issue invoices as required Ensure the front desk and reception area are clean and presentable at all times Shift Patterns You will work 5 shifts per week on a rotating basis. The following shift times apply across a 7-day operation: Morning Shift: 07:00 – 15:30 Mid Shift: 10:00 – 18:00 Evening Shift: 15:00 – 23:00 Please note: Weekend availability is essential for this role. Skills and Experience Required...