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About the Role
We’re looking for a passionate leader to join us at our Skegness Resort as part of our Buffets department as a Venue Manager.
Responsibilities
* Help guests create smiles by giving them a great dining experience.
* Lead a team that provides breakfast and dinner in our self‑service restaurants each day of the holiday.
* Develop people and nurture, train and coach the team in a fun‑filled environment.
* Drive standards, maintain high levels of hygiene and cleanliness, and adhere to food safety and health & safety policies.
* Maintain brand standards and Butlin’s way of working while being guest‑obsessed and operating efficiently.
* Analyse KPI’s, facilitate and monitor all team training and driving performance.
* Run regular 121’s and PDP discussions to support team development and career growth.
* Manage rotas based on fluctuating guest volumes and support other areas of the business as needed.
* Adapt quickly to changing requirements and think on your feet in a busy environment.
* Cover typical working hours of 40 hours per week, 5 days over 7, across a variety of shifts between 7 am‑9 pm, including weekends, bank holidays and Christmas.
Qualifications
* Prior experience in a volume catering and/or food environment, where a balance of speed and quality is important.
* Strong guest and customer‑facing experience, dealing with a range of queries and sometimes complaints directly.
* Experience leading and developing a team, supporting people through regular 121’s and coaching.
* Proficiency in managing performance, coaching team, delivering training, setting standards and role‑modeling desired behaviour.
* Ability to manage multiple priorities, problem‑solve, give feedback and adapt to changing requirements.
* Experience in managing rotas based on fluctuating guest volumes and working with a multi‑skilled team to support other areas.
Job Details
* Seniority level – Mid‑Senior level
* Employment type – Full‑time
* Job function – Management and Manufacturing
* Industry – Travel Arrangements
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Skegness, England, United Kingdom
About Butlin's: We’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year.
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