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Operations manager

Corby
Bleckmann B.V.
Operations manager
Posted: 21h ago
Offer description

Once started as a local Dutch and Belgium logistics provider for companies in the fashion industry, we have grown into an award winning international 3PL logistics company serving many renowned brands across various consumer goods industries.

We leverage our experience and knowledge built over many years, passed from team members to team members, and expanded our activities ever since. Despite our growth and substantially larger business size, we have always kept our spirit of an agile entrepreneur, drive to excel, passion for logistics and culture of putting people first ... since 1862.

Do you believe that your work can make a difference in other people’s lives and contribute to the success of an organisation and its customers? At Bleckmann, we do.


Tasks and responsibilities:

Main purpose of job

* To strategically lead all activities related to the flow of stock through the distribution centre, from receipt through to despatch, ensuring they are completed safely and in line with Client expectations
* To manage the Client relationship at first line level, ensuring the Client is informed (through the correct channels) of all relevant information and that concerns are dealt with in a timely and constructive way
* To ensure the team proactively plan labour, equipment and activities in a cost-effective way, ensuring budgets are adhered to and exceeded where possible
* To promote and foster a culture of working safely and supporting the development of the team and the individuals within it


Profile:

Key tasks

* Ensuring capability in place at shift manager level to successfully lead the people and processes related to the receipt, picking, packing and loading of products
* Ensuring the right resources are in place to successfully compete all tasks; e.g. people; capability; equipment; packaging etc
* Exceeding Client expectations through diligent management of their requirements; clear and transparent communication and dealing with concerns in a timely and appropriate manner
* Proactively leading the health and safety agenda; creating an environment where safe working practices are adhered to and constantly improved upon, and appropriate action is taken in line with company procedures in the event of health and safety breaches
* Ensuring all problems are proactively identified and resolved (through the correct channels) with minimum disruption to service
* Creating a positive working environment through regular communication with the team, providing feedback; encouraging ideas, developing skills, understanding concerns and celebrating success
* Developing the leadership and technical skills of the shift managers, providing feedback, coaching; mentoring and training to facilitate improvement and development. If necessary instigating the formal performance management process
* Ensuring absence is proactively managed absence and providing support and guidance to the shift and line managers in dealing with absence, e.g. phone calls; conducting return to work interviews/absence management meetings etc
* Ensuring poor conduct and/or performance is dealt with positively and appropriately through providing support and guidance to the shift and line managers in line with the Company policies and procedures
* Creating a culture of continuous improvement through leading with an inclusive and collaborative style and providing appropriate coaching to the shift and line managers
* To undertake/ lead ad hoc projects as required
* To deputise for the Site Manager in his/ her absence

Skills and Attributes

* Has a business mind-set, knowing how themselves and their team contributes to the business success. Actively builds business knowledge and starts to identify opportunities to challenge & improve. Achieves business targets in function.
* Keeps up to date with external development & best practice. Uses it to drive decision making & positively impact the function or business performance.
* Takes bold, brave, sound decisions to get the job done, at pace.
* Works effectively through ambiguity. Displays anticipation and proactivity when it comes to decision making.
* Sustains operational improvements through effective management, teamwork & problem solving, to stay one step ahead of the competition. Thinks through/considers client impact.
* A confident communicator who has good presence & visibility across various levels within the function and the wider organisation. Has credibility to lead which drives others to follow and is a role model for the values & leads by example.
* Identifies the key decision makers and opinion formers both internally& externally and uses a range of influencing styles to shape their thinking; typically to 2+ levels.

Role models strong self-development, intentionally using stretching development opportunities both career and personal, seeking regular feedback and ensuring ongoing personal reflection. Shares learning gained to drive team/function improvement. Owns and drives personal development plan

Key results/objectives

* Achievement of the Company’s Key Performance Indicators (KPIs), in terms of output and quality
* Development and maintenance of a positive relationship between the Company and the Client
* Development and maintenance of a safe working environment
* A culture of continuous improvement
* The development of capability within the team and individuals


What do we offer ?

What do we offer ?

Our people are at the heart of what we do. They are critical to our clients successes and without a doubt, to our success also. This is why we offer a range of benefits including:

* Competitive salary, dependant on skills, qualifications and experience.
* 33 days annual leave, inclusive of Bank HolidaysLlife insurance
* Retail and Various Discounts via a Benefits Platform
* Health and Wellbeing initiatives (EAP, OH, Wellbeing hub via a benefits platform)
* Working in a team of enthusiastic colleagues


Questions?


If you have any questions about this function, please ask them via our form by pressing the button below.

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